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| Game crashes ca. 2 min after start, no crash log http://runningwithrifles.com/phpBB3/viewtopic.php?f=5&t=3386 |
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| Author: | Questionmark [ Sun Oct 29, 2017 7:35 pm ] |
| Post subject: | Game crashes ca. 2 min after start, no crash log |
Hello, I just bought the game today and wanted to start playing, but after about 2 minutes of looking at settings and running around the playground while skyping with a friend, the game just crashed and windows told me that rwr.exe stopped working. I already tried reinstalling the game and rebooting the computer, but without success. I looked in the appdata folder and the game log (no crash dump file has been created), but there was no entry from the time of the crash. I tried playing a few time already and its always the same, last time i made sure to get the exact time of the crash to compare with the game log. My PC has an i5-4590, a gtx 750ti and 8gb of memory, so that shouldnt be the issue. I have windows 10, which i installed on an empty and formated ssd about a month ago. Hope you guys can help me! |
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| Author: | pasik [ Mon Oct 30, 2017 8:25 am ] |
| Post subject: | Re: Game crashes ca. 2 min after start, no crash log |
A similar case happened just recently where it was found that downloading, unpacking and (re)installing DirectX 9.0c from https://www.microsoft.com/en-us/downloa ... px?id=8109 should help. If it doesn't help, you could try adding opengl as a launch parameter for RWR in Steam, this way https://support.steampowered.com/kb_art ... -JWMT-2947, just opengl, no + or - or anything in front. Let me know if those help, and if you have to use the opengl parameter or if DirectX 9.0c install is enough for you. |
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| Author: | Questionmark [ Mon Oct 30, 2017 7:38 pm ] |
| Post subject: | Re: Game crashes ca. 2 min after start, no crash log |
I tried both and it still crashes a short time after launch. I didnt uninstall anything before installing DirectX 9 though. Is that the way to do it, or are you supppsed to uninstall something before starting the dxsetup.exe? Also in my gamelog there now are entries saying something like: "Can't assign material _missing_material_ to SubEntity of Ogre/MO657 because this Material does not exist. Have you forgotten to define it in a .material script?" Does that give you any clue? Thank you so far! |
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| Author: | pasik [ Tue Oct 31, 2017 9:43 am ] |
| Post subject: | Re: Game crashes ca. 2 min after start, no crash log |
No need to uninstall anything, sounds like you did it the right way. The missing material entries in the log are ok and expected. Can you send the log to support@osumiagames.com? Maybe I can spot something out of ordinary. Thanks! |
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| Author: | Questionmark [ Tue Oct 31, 2017 7:35 pm ] |
| Post subject: | Re: Game crashes ca. 2 min after start, no crash log |
Okay, i send you an email. |
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| Author: | pasik [ Mon Nov 06, 2017 9:46 am ] |
| Post subject: | Re: Game crashes ca. 2 min after start, no crash log |
For future reference, we've pinpointed the issue to something happening between Bitdefender (antivirus / security software) and RWR; disabling Bitdefender or possibly whitelisting RWR in it keeps the game stable. After the "rwr_game.exe stopped working" crash, in Windows Event viewer there's a log entry in Event viewer (Local) / Windows Logs / Application, where rwr_game.exe is mentioned together with ntdll.dll. This https://yabb.jriver.com/interact/index. ... c=112547.0 was found which implies Bitdefender may have similar issues with other software. |
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